As a Ecommerce Coordinator, you will play avital role in supporting our e-commerce operations. This entry-level positionis designed to provide you with hands-on experience and training in variousaspects of e-commerce, including product listings, digital marketing, customersupport, and order processing. You will work closely with experiencedprofessionals in the field and gain valuable insights into the e-commerceindustry.
Key Responsibilities:
1. Product Listing and Management:
Assist increating and optimizing product listings on our e-commerce platform.
Ensure accurateand up-to-date product information, including images, descriptions, andpricing.
2. Digital Marketing Support:
Collaborate withthe marketing team to execute online marketing campaigns, including emailmarketing and social media promotions.
Monitor andreport on the performance of digital marketing initiatives.
3. Customer Support:
Respond tocustomer inquiries and resolve issues in a timely and professional manner.
Assist inmaintaining high levels of customer satisfaction through effectivecommunication.
4. Order Processing:
Support orderfulfilment processes, including order verification, packaging, and shippingcoordination.
Maintain accuraterecords of orders and inventory levels.
5. Data Analysis:
Assist inanalysing e-commerce data and generating reports to identify trends andopportunities for improvement.
Participate inbrainstorming sessions to develop strategies for business growth.
6. Cross-Functional Collaboration:
Work closely withvarious departments, including sales, marketing, and logistics, to ensureseamless e-commerce operations.
Collaborate withcolleagues to implement best practices and share insights.
7. Training and Development:
Participate intraining sessions and workshops to enhance your e-commerce knowledge andskills.
Stay updated onindustry trends and best practices.
Qualifications:
Bachelors degreein business, marketing, or a related field (or currently pursuing one).
Strong writtenand verbal communication skills.
Basicunderstanding of e-commerce platforms and digital marketing concepts is a plus.
Excellentorganizational and time management skills.
Detail-orientedwith a commitment to accuracy.
Ability to workeffectively both independently and as part of a team.
Eagerness tolearn and adapt in a fast-paced environment.
Basic knowledgeof Microsoft Office Suite (Word, Excel, PowerPoint).
Benefits:
Competitivesalary and potential for growth within the company.
Training andmentorship from experienced e-commerce professionals.
Exposure to adynamic and evolving industry.
Department: Ecommerce
Location: Noida
Job Type: Full-Time
Shift: Night Shift Only
Industry Type: Supply Chain & Logistics
