Job Description
Position: E-Commerce Team Lead. Please Note: Only Candidates with 2-4 years of experience should apply. Also, experience in AMS is a must. This is a Delhi-based position and work from office only!!.
Work Location: Sector 19 Dwarka, Delhi. Job Summary: We are looking for an E-Commerce Team Lead for our E-Commerce services division. The position requires great interpersonal skills, robust analytical abilities, a creative approach to problem-solving coupled with a data-driven mindset, and a flair for growth for the clients account as well as for the company. An ideal candidate is an E-Commerce enthusiast with knowledge of e-commerce portals and a minimum of 2-3 years of overall experience.
This is a client-facing role and hence strong communication skills and the ability to work along and lead a team are a must. Roles & Responsibilities: Helping the client brands grow their online business on various e-commerce marketplaces like. Amazon, Flipkart, Myntra, Grofers, Big Basket, Milk Basket, etc. Understanding the clients business needs and acting as a liaison between the client and departments within the company to convey information, ensure understanding and make certain everything gets done in an accurate, timely manner.
Analysing the data and contributing towards continuous improvement of the eCommerce strategy for the Brands business growth. Keeping up on trends, changes, and competitor actions that might affect the clients performance on e-commerce platforms. Making the client aware of other services and actions that may lead to greater success. Monitoring the clients budget, explaining costs, and negotiating new terms if necessary.
Providing timely progress reports to clients and upper management. Contributing to the development of various eCommerce service/solution offerings. Monitoring promotional activities at various Marketplaces. Analysing daily/monthly/Quarterly dashboards/reports of progress, status, metrics, and KPIs.
Good understanding of Amazon Seller Central/Vendor Central/Advertising/Account Management/Policies etc. Requirements. Required Experience, Skills, and Qualifications: Basic Graduation with excellent educational background. MBA with Marketing with top CGPA.
Hands-on Experience of Marketplaces such as Amazon, Flipkart, Myntra, Big Basket, Milk Basket, Etc. 2-3 years of experience in AMS preferred. Good Excel knowledge is a must. Mathematical ability, to work with figures and budgets without compromising on accuracy.
Ability to manage multiple clients/projects at the same time. An Ideal Candidate Should be able to: Be a team member as well as a guide. Multitask. Attend to detail.
Communicate well both verbally and in writing. Display empathy and emotional intelligence. Listen carefully. Negotiate.
Solve problems. Think strategically. Contribute to the growth of the company in every way possible. Show more Show less