E-Commerce Specialist

Key Responsibilities:

• Product Listing: Manage bulk listing of products across various e-commerce platforms.

Order Processing: Efficiently process orders, ensuring timely dispatch and customer satisfaction.

Return & Claims Management: Handle returns and customer claims effectively.Payment Consolidation: Maintain financial records, including consolidating payments in Excel.

• Customer Support: Manage email communications and ticket responses to address customer queries and issues.

• Required Skills:

Advanced Excel: Proficiency in Excel for data management and financial record-keeping.

• Communication Skills: Excellent skills in written and oral communication for effective customer interaction and support.

E-commerce Platforms Knowledge: Familiarity with various e-commerce portals like Flipkart, Amazon, and Meesho.

Time Management: Ability to manage multiple tasks efficiently within tight deadlines.Problem-Solving Skills: Capable of troubleshooting and resolving issues swiftly.

• Qualifications:

Good communication skills in English, Hindi.

• Basic knowledge of customer service.

Proficient in MS Office.

• Organizational skills and attention to detail.

• Location:

B4, Basement Polaris Commercial Mall, Punagam BRTS, Vesu Canal Rd, Surat, Gujarat 395010

• Type: Full-Time

• To Apply: Send resume or Call at +91 9033592324

Job Type: Full-time

Pay: 10,

• 00 - 16,000.00 per month
  
  Schedule:
• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Ability to Commute:

• Punagam, Surat, Gujarat (Required)

Work Location: In person