E-Commerce Key Account Manager

About the Brand:

We're Sleepy Owl Coffee, an omni-channel challenger brand in the coffee space, on a mission to make India a coffee-drinking country. As a premium coffee brand, we proudly serve over 5,00,000+ coffee drinkers across the country. We have a presence both offline in +5000 stores and growing market share on digital channels. Backed by marquee investors and mentors like DSG Consumer Partners & Rukam Capital, we're ready to scale our digital business. We need a dynamic E-commerce Key Account Manager to grow our Amazon business.

Key Responsibilities:

Setting & achieving aspiration growth targets on Amazon for Sleepy Owl.

Building an annual plan, defining metrics and reporting, and driving sales and P&L on Amazon.

Executing complete business operations of Amazon at each level:

-On Platform Marketing

-Distribution

-Cataloguing

-Pricing

-New Product Launches

-Driving negotiations with Amazon retail & 3P team

Driving efficiency and effectiveness across the supply chain through accuracy in demand forecasting, and coordinating with cross functional teams to deliver on pre-set KPIs for inventory.

Building relationships with all relevant stakeholders with the aim to drive business.

Building monthly sales forecast at a product level, defining levers of growth, monitoring product listing, performance, and ensuring growth in market share of each sub-category.

Key Deliverables:

Business delivery of turnover and market share as agreed.

Onsite presence for all major SKU's - availability and right presence.

Execution of promotional campaigns with increased effectiveness.

Data capturing from the platform, and building reporting structures in agreed formats.

Ensure sufficient level of stocks with E-retailer.

Qualification: Experience in Amazon (Mandatory) + MBA: Sales & Marketing (optional)

Key Skills

Deep understanding of the Amazon ecosystem.

Experience as a KAM for E-comm channel at a brand, or category manager with E-Com platform.

3 years of experience (minimum). Proficient in Key Account Management, On-platform marketing, comfortable in managing large datasets, and leveraging insights to drive marketing penetration.

Entrepreneurial and problem solving mindset, and drive to get the job done.

Salary Offered: 12-15 LPA (depending on experience)

Max Notice Period: 30 days Location: New Delhi