We are seeking a highly motivated and talented E-commerce Executive to join our team. As an E-commerce Executive, you will be responsible for managing and optimizing various aspects of our e-commerce platform. You will collaborate with cross-functional teams to enhance our online presence, streamline processes, and implement effective strategies to maximize sales and customer satisfaction.
E-commerce Platform Management:
- Oversee the day-to-day operations of our e-commerce platform, ensuring a smooth and user-friendly shopping experience.
Upload and update product listings, including product descriptions, images, and pricing, while ensuring accuracy and consistency.
- Monitor and maintain inventory levels to avoid stockouts and optimize product availability.
Collaborate with the IT team to address technical issues and improve the overall functionality of the website.
Sales and Performance Optimization:
- Analyze website performance metrics and sales data to identify trends, opportunities, and areas for improvement.
Implement strategies to increase website traffic, conversion rates, and overall online sales.
- Conduct A/B testing to optimize product pages, checkout process, and promotional campaigns.
Monitor and respond to customer reviews, inquiries, and feedback to enhance customer satisfaction and loyalty.
Digital Marketing and Promotion:
- Work closely with the marketing team to execute online marketing campaigns, including email marketing, social media promotions, and paid advertising.
Utilize SEO best practices to improve search engine rankings and increase organic traffic to the website.
- Manage promotions and discounts, coordinating with the marketing and sales teams to align with company objectives.
Customer Experience Enhancement:
- Continuously improve the website's user interface and user experience to increase customer engagement and reduce bounce rates.
Implement customer segmentation and personalization strategies to enhance customer loyalty and repeat purchases.- Monitor customer reviews and feedback to identify potential issues and propose solutions for a better customer experience.
Market Research and Competitor Analysis:
- Keep abreast of industry trends, market changes, and competitor activities to identify new opportunities and maintain a competitive edge.
Conduct regular competitor analysis to benchmark our e-commerce strategies and offerings against other players in the market.
- Qualifications and Requirements:
- Bachelor's degree in Marketing, Business, or a related field.
Proven experience (6 months to 1 year) in e-commerce management and online sales.
- Proficiency in e-commerce platforms (e.g., Shopify, Amazon.in, Flipkart and Amazon.com ) and content management systems.
Strong analytical skills with the ability to interpret data and make data-driven decisions.- Familiarity with digital marketing tools and techniques, including SEO, SEM, and SMM.
Excellent communication and interpersonal skills to collaborate with cross-functional teams.
- Self-motivated, detail-oriented, and capable of handling multiple tasks simultaneously.
A passion for e-commerce and a customer-centric approach to drive business success.
Job Type: Full-time
Pay: 12,- 00 - 17,000.00 per month
Jadwal: - Day shift
Tunjangan:
Health insurance
