Job Title: E-commerce Executive
Location: Ahmedabad, Gujarat
Salary: 20,000 - 25,000 per month
Employment Type: Full-Time, On-Site
About The Role
We are seeking a detail-oriented
E-commerce Executive to oversee and manage our online sales operations across various e-commerce platforms. The ideal candidate will handle product listings, inventory updates, customer queries, and order processing while ensuring smooth functioning and maximum visibility of our products.
Key Responsibilities
- Manage and maintain product listings on platforms like Amazon, Flipkart, and other relevant marketplaces.
- Ensure accurate and attractive product descriptions, images, and pricing across all platforms.
- Monitor stock levels and coordinate with internal teams for inventory updates.
- Process and track orders, ensuring timely delivery and resolving any logistical issues.
- Analyze sales data and generate reports to identify trends, customer behavior, and areas for improvement.
- Handle customer inquiries, complaints, and feedback promptly and professionally.
- Optimize e-commerce operations for better performance, including SEO for product listings.
- Collaborate with the marketing team to create promotions and campaigns to boost sales.
- Ensure compliance with platform policies and regulations.
- Stay updated with the latest e-commerce trends and tools to enhance the company's online presence.
Qualifications & Requirements
- 1-3 years of experience in e-commerce operations or a similar role.
- Proficiency in managing platforms like Amazon, Flipkart, or other online marketplaces.
- Strong knowledge of Excel and other data analysis tools.
- Excellent communication skills in English (written and verbal).
- Attention to detail and ability to multitask effectively.
- Understanding of SEO and digital marketing concepts related to e-commerce is a plus.
- Bachelor's degree in any relevant field preferred.
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