Job Description
- Administration and processing of online orders on E-commerce platforms such as Wordpress websites/ Shopee / Lazada / Zalora / Amazon, etc;
Manage the inventory of online platform effectively to avoid stock-outs and overselling;- Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers requests, enquiries, orders etc;
Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
- Manage to come up with solutions by communicating with online platform's customer service;
Coordination of packing & arrangement on the shipment base on our Logistics;- Uploading and maintaining all the SKUs selection on the e-commerce platform;
Support the Management team in exploring strategic initiatives for our online offering;
- Assistance with price adjustments / promotion deals on e-commerce platform
Minimum Diploma with 1 to 2 years relevant experience
- Able to adapt to a fast paced working environment with tight deadlines
Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality- Team player with good interpersonal, oral and written communication skills
Highly proficient in MS Office applications
Job Type: Permanent
Pay: RM2,
- 00 - RM3,100.00 per month
