DescriptionWe are currently seeking an experienced and highly motivated individual to join our team as an E-Commerce Account Manager. In this role, you will be responsible for managing and growing our online sales channels, driving revenue growth, and maintaining strong relationships with key accounts. This is an exciting opportunity to work in a fast-paced and dynamic environment and be part of a team that is focused on driving the success of our e-commerce business.
-Develop and execute strategies to grow online sales channels and maximize revenue opportunities.
-Manage key e-commerce accounts, building and maintaining strong relationships, and ensuring customer satisfaction.
-Monitor and analyze sales data, market trends, and competitor activities to identify growth opportunities and develop strategies to drive sales.
-Collaborate with cross-functional teams, including marketing, product development, and supply chain, to ensure alignment on business objectives and support the growth of the e-commerce business.
-Optimize product listings and content on e-commerce platforms to enhance visibility, conversion rates, and overall customer experience.
-Handle customer inquiries, concerns, and complaints in a timely and professional manner, ensuring customer satisfaction and driving repeat business.
-Monitor inventory levels and coordinate with the supply chain team to ensure product availability and on-time delivery.
-Proven experience in e-commerce account management, preferably in the industry.
-Strong knowledge of e-commerce platforms, marketplaces, and industry best practices.
-Exceptional analytical and problem-solving skills, with the ability to interpret sales data and market trends to drive business growth.
-Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers and internal stakeholders.
-Detail-oriented and highly organized, with the ability to manage multiple projects and priorities simultaneously.
-Proficient in using e-commerce analytics tools and platforms, such as Google Analytics and Shopify.
-Knowledge of digital marketing strategies, including SEO, SEM, and social media marketing.
-Familiarity with online retail operations, including inventory management, fulfillment, and customer support.
-Ability to thrive in a fast-paced and dynamic environment, with a strong sense of urgency and initiative.
Job Types: Full-time, Permanent
Pay: 15,
- 00 - 45,000.00 per month
Schedule: - Day shift
Supplemental pay types:
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 2 years (Preferred)
Work Location: In person
