Duties and responsibilities
- Collaborate with other software developers, business analysts, software architects and IT professionals to implement Microsoft Dynamics CRM solutions.
- Develop and maintain a platform roadmap.
- Customize the system to meet the business needs of the client.
- Integrate existing systems and services into the CRM architecture.
- Assist with deployment and provisioning activities.
Qualifications
- Completed a Bachelor's degree in Computer Science, Software Engineering, or a related area.
- Have at least 5 years of experience with Microsoft Dynamics CRM, understand the full stack, and have worked extensively with Dynamics 365 CE
- Proficient with developing, deploying, customizing, and integrating Microsoft Dynamics CRM
- Demonstrated proficiency in customizing and creating CRM entities.
- Demonstrated proficiency in understanding and implementing business workflows and processes and Flows
- Demonstrated proficiency in using the CRM SDK or plugin platforms
- Demonstrated proficiency with Microsoft .NET + development using C#
- Demonstrated proficiency in Power Platform and Power Pages
- Experience with source control management systems and continuous integration/deployment environments.
- Internally motivated, able to work proficiently both independently and in a team environment
- Proven communication skills with both internal team members and external business stakeholders.
- Strong initiative to find ways to improve solutions, systems, and processes.
- Experience with Microsoft Real Time Marketing an advantage
- Experience with Power BI an advantage
Preferred Competency Requirements
- Experience with supporting Microsoft products (SQL Server, SharePoint, IIS, Azure)
- Microsoft Certified Technology Specialist (MCTS) for Microsoft Dynamics CRM 2013/15/16/D365 for Microsoft D365 CE
- Experience working on an agile development team
- Work experience with the latest MS Marketing portal, Real Time marketing, Customer Journeys, Customer Insights
- Portal development; Power Apps portal, Dynamics 365 portals, Power Pages
