Dy. Manager Service & Commissioning

Job Description

Danfoss is looking for an enthusiastic Service Engineer. If you are an experienced professional ready to bring forward your ideas, then Danfoss gives you the freedom to do so.

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following.

• Provide support to Danfoss DrivesKey accounts,Heavy Industriescustomersin Cement, Metal, Oil and Gas, process industriesvia phone and email in a fast-paced, high performing contact center environment, owning and effectively following VFD/ PLC. DCS & Systemrelated issues through to resolution, including requests such as:
• Technical, Project Commissioning, troubleshooting, start up, installation, programing, spare part ID, schematics/documentation, equipment crossover, case management/ development, and warranty support, amongst others.
• Good Knowledge on Low Voltage drives with Service & commissioning / Engineering exposure in drives.
• Application knowledge in the industry area of Heavy Cranes/Cement/ Metal/Mining/Petrochemical/ Paper/ Air compressor, F & B, Oil & gas Sugar
• Good communication skills & service attitude important.
• Visiting the customers whenever required for various support reasons.
• Take ownership, research, diagnose, troubleshoot, and identify solutions to resolve escalated and/or complex system issues, often involving high-profile higher horsepower applications, fieldbus, common DC bus, drive and motor theory, power quality, etc.
• Lead in the process of failure analysis and root cause identification for drive equipment as situations and customers require it. Identify quality issues, collect data, report, and channel through the appropriate avenues to ensure satisfactory resolution.
• Provide expert support and assistance on high complexity and/or high-profile cases escalated from Level I, from within Level II or alternative internal routes and deliver adequate and timely solutions
• Develop and maintain an expert-level knowledge of product, Commissioning, service, application, drive, motor and electric theory, power quality/harmonic analysis, UL/CE/IEC/related standards, power electronics, business trends, and industry topics needed to support duties.

Background & Skills

The ideal candidate possesses these skills.

• Bachelor's degree in Electrical Engineering/ Power Electronics Engineering or related field (or a mix of Associate degree and demonstrable extensive experience in the Variable Frequency Drive, Power Electronics, and Automation industry).
• Minimum10 to 12years of relevant service/ Commissioningand/or application experience in the Drives, Power Electronics or Automation industry.
• A solid understanding of essential electric theory principles such as resistance, impedance, capacitance, inductance, electromagnetism, power conversion, 3 phase systems, synchronous and asynchronous machines, energy storage, hybridization, DC power circuits, etc.
• Ability to read and interpret electrical schematics of varying levels of complexity.
• Ability to effectively use standard electrical test equipment such as multimeters, oscilloscopes, and power analyzers.
• Service and Application experience on Danfoss variable frequency drives is highly desirable. In lieu of Danfoss-specific knowledge, experience on other brand VFDs can be considered.
• Experience implementing PLC and DCS systems.
• Experience implementing fieldbus systems (Serial and Ethernet based protocols, etc.).

Danfoss - Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Semikron Danfoss

Semikron Danfoss unites two companies that complement each other through shared values such as enthusiasm for technology that enable a sustainable future. We believe in a modern and dynamic leadership culture to unleash the full potential of our teams.

Innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives. We strive to create an inclusive workplace where people of all backgrounds are treated equally, respected, and valued for who they are.

The success of our employees is our success. That is why we offer a wide range of development opportunities and assign great importance to the health and well-being of our employees. The foundation of our joint work is our family-like corporate culture, which is characterized by trust, commitment and genuine teamwork.