Dpr enterprises is looking for a Telemarketer
We are looking for an enthusiastic
Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. You must be able to understand the customer's requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
Tasks
Cold call people using a given phone directory to sell products or solicit donations
Answer incoming calls from prospective customers
Use scripts to provide information about product's features, prices etc. and present their benefits
Ask pertinent questions to understand the customer's requirements
Persuade the customer to buy by demonstrating how merchandise or services meet their needs
Record the customer's personal information accurately in a computer system
Deal with complaints or doubts to safeguard the company's reputation
Go the extra mile to meet sales quota and facilitate future sales
Keep records of calls and sales and record useful information
Requirements
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English & Kannad
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
- High school diploma
Benefits
Attractive Incentives
