The Key Account Manager B2B/B2C, with general supervision, will help build and maintain a high level of satisfaction to an assigned group of customer accounts. We seek a result-oriented professional who can identify and contact prospective customers, establishing relationships to generate sales and repeat business. In this role you will be able assessing customer needs and suggesting appropriate products, services and solutions.
Key Accountabilities:
- With general guidance, identify, develop, propose, negotiate and close new sales.
- Build demand for products and services by raising their profile with B2B customers.
- Achieve revenue targets by increasing purchases per account.
- Develop deep understanding of business, financials, products and services and the market or needs and challenges of assigned accounts and provides input into the development of detailed sales plan to monitor, assess and ensure sales goals are achieved.
- Conduct regular status and strategy meeting with customers to understand their needs and link them to the organizationu2019s product and service strategies.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- Identifying and reaching the target customers through different mediums
Requirements
- Master Degree in Management
- 2-3 years in B2B sales/business development/Direct Sales/Product Sales.
- Work experience with FMCG, Hospitality Industry or Consumer Goods will be preferred.
- Excellent written and verbal communication skills
