Role: DocuSign
Shift: India general shift
Location : Bangalore
Relevant: 5+ years Experience
Primary responsibilities of the position:
- Managing L2 issues related DocuSign tool for legal key users globally
- DocuSign admin for managing system access for users.
- Mentoring L1 team members from BBS team and supporting them in resolving L1 issues.
- Documentation of support process and L1 issue resolution guide.
- Work on audit questions as required
- Coordination with DocuSign vendor on various L3 topics and core code changes.