Coordinate and schedule transportation activities, including the dispatch of drivers and vehicles.- Monitor and track shipments to ensure on-time delivery.
Resolve any issues that arise during transportation, such as delays or route changes.
- Serve as the primary point of contact for drivers, customers, and internal teams.
Provide status updates to customers and address any inquiries or concerns.- Maintain clear and accurate communication channels with all stakeholders.
Develop and optimize transportation routes to minimize costs and improve efficiency.
- Plan and adjust schedules based on traffic, weather conditions, and other factors.
Ensure compliance with regulations and company policies.- Prepare and maintain accurate records of dispatch activities, including shipment logs, delivery notes, and vehicle maintenance records.
Generate and analyze reports to identify areas for improvement.
- Ensure all documentation complies with legal and regulatory requirements.
Quickly and effectively address any transportation-related issues or emergencies.- Implement solutions to improve operational efficiency and prevent future problems.
Collaborate with other departments to resolve any logistical challenges.
- Provide exceptional customer service by ensuring timely and accurate deliveries.
* Address customer complaints and feedback in a professional manner.
- Work to continuously improve customer satisfaction.
Job Type: Full-time
Pay: 10,
- 09 - 27,264.92 per month
Schedule: - Night shift
Work Location: In person
