JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Director People experience Partner
Responsibilities:
Partner with senior leadership teams to understand business objectives, leveraging metrics, trends, and industry experience to develop impactful People programs and initiatives that support business outcomes. Collaborate with People Partners, utilizing business acumen, HR expertise, and industry knowledge, to proactively anticipate opportunities or issues and develop innovative solutions that address them at their root cause, with the intention to arrive at sustainable solutions across Business Units. Foster a consistent and positive One JLL experience by collaborating with other PXP's to successfully and seamlessly activate all programs, initiatives, and activities. Activate and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience, including Hiring, Onboarding, Performance Review, Performance Management, Promotion, and more. Lead and coordinate talent management cyclical activities, such as Goal Setting, Talent Review, Succession Planning, Year-End, and Compensation Planning for the JLLT Services team. Cultivate a culture of inclusion and transparency that celebrates our diverse employee community, promoting a sense of belonging and value where every voice is heard. Partner with HR COEs and product colleagues to co-create and deliver best-in-class HR tools, resources, processes, and overall experiences that uphold our commitment to inclusivity. Lead ad hoc projects that impact business results and enhance experience moments across JLLT. Collaborate with the Employee Relations team to manage complex employee relations situations, ensuring fairness and respect. Proactively advise, consult, and coach business stakeholders/managers on performance management, quality conversations, team building, and personal development, with a focus on fostering an inclusive and empowering work environment. Provide support during transition, expansion, and stabilization of M&A activities, with particular attention to maintaining a positive employee experience. Identify and recommend efficiencies in the employee life cycle, leveraging touchpoints and handoffs to other People Solutions and Experience stakeholders.
Requirements:
Bachelor's degree or equivalent experience. At least 10 years of HR experience, with a minimum of 5 years supporting executive leaders and teams. Demonstrated project management and change management experience. Ability to use data to identify insights and drive action/change. Experience working in a matrixed organization. Ability to thrive in a dynamic and ambiguous environment.
Skills and Competencies:
Leadership:
Drive growth by developing and delivering exceptional People programs, initiatives, and activities based on best practices and industry knowledge.
Develop and sustain strong and influential relationships within the business and HR to understand and cascade HR and business priorities across the PXP team in an engaging and empowering manner.
Ability to lead through informal influence across regions and cultures to leverage organizational strengths.
An appetite for exceeding expectations and creating a positive impact within the business and HR organization.
Problem-Solving:
Excellent organizational skills with a proactive approach and acute attention to detail.
Ability to use data to craft a compelling narrative and inform impactful decisions.
Adept at managing multiple priorities and projects simultaneously.
Interpersonal Skills:
Build robust relationships and demonstrates a high degree of emotional intelligence.
Exceptional communicator and influencer, with the ability to adapt communication styles to effectively engage a diverse array of senior stakeholders.
Ability to cultivate meaningful relationships and serve as a trusted HR expert.
Passionate about working with people from various backgrounds and the ability to formally and informally coach and upskill peers and colleagues.
Systems Used:
Workday
Microsoft Suite
PeopleSoft
We embrace and value diversity in our organization and encourage people from underrepresented communities to apply.
If you have any further questions or require additional information, please feel free to contact us.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
We're JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
