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Interview Kickstart

Director - Operations (Test)

Early Applicant
  • 9 days ago
  • Be among the first 50 applicants

Job Description

Let's start with who we are:

Interviews can be hard. And when it comes to the top tech companies like Google, Facebook,

Netflix, etc., they can be downright brutal. Most candidates don't make it simply because they

don't prepare well enough. IK helps candidates nail the toughest tech interviews. At IK, current

and former hiring managers at these top companies take candidates through an intense prep

course to prepare them to crack the toughest Technical interviews. You could think of us as the

everything store for career transitions and interview skill development.

Howdowedothat,youask

Wehaveastructured way of helping folks crack interviews

  • Careeraccelerator course
  • End-to-end courses + platform
  • Morethan100+instructors from Google, FB, Amazon, Netflix, Dropbox, and other top

Silicon Valley companies.

  • And,todate, wehavetrained 10000+ engineers!
  • What'smoreexciting is that we are completely remote and hiring the best people we

can find regardless of geo.

Sounds interesting Then here's some more information about the role.

Requirements

  • Developandimplement strategies to enhance customer success and satisfaction
  • Overseeandoptimize the placement process for students in the US job market
  • Leadandexpandourcareer coaching services
  • Manageandmentorateamofcustomersuccess specialists, placement coordinators,

and career coaches

  • Collaborate with US-based teams to align operational goals with overall business

objectives

  • Analyzeperformance metrics and implement data-driven improvements
  • Ensurecompliance with US educational and employment regulations
  • Developandmaintain relationships with key stakeholders, including students,

employers, and partners

  • Continuously improve operational processes and systems

Qualifications:


  • Minimum8yearsofrelevant experience in operations management, preferably in the

education or technology sector.

  • Managedteamsof50+employees
  • Proventrack record in customer success, career services, or related fields
  • Experience working with US-based companies or markets
  • Strongunderstanding of the US job market and career development landscape
  • Excellent leadership and team management skills
  • Proficiency in data analysis and performance metrics
  • Outstanding communication skills in English, both written and verbal
  • Ability to work across time zones and collaborate effectively with remote teams

Preferred Qualifications:

  • Experience in Ed Tech or online learning platforms
  • Familiarity with US higher education systems and career pathways
  • Knowledge of CRM systems and other relevant technologies
  • Experience in scaling operations in a fast-growing company

Benefits


  • Private Health Insurance
  • Work From Home

More Info

Industry:Other

Function:Edtech

Job Type:Permanent Job

Skills Required

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Date Posted: 15/11/2024

Job ID: 100453121

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