Direct Banking Team-HO & SUPPORT-Direct Channels

Job Role :

• Conduct monthly physical verification of cash in allocated ATMs & Vendor vaults
• Ensure allocated ATMs/ elobbies site hygiene - Physically inspect such sites hygiene on monthly basis & ensure rectification of identified issues through CREM Team
• Maintain ATM/Other Automated Touch Points Uptime through Managed Service Providers in liaison with related various internal stake holders (IT/ CREM/ Currency Chest/ RL/ CBRL Branches etc.)
• Coordination with self-servicing branches for ATM related issue resolution
• Identify local external as well as internal factors having impact on Automated Touch Points transactions & take corrective measures
• Facilitate various - ATM & site related analysis on need basis
• Ability to undertake field as well as desk assignments
• Coordination with Network & Switch team for issue resolution
• Coordination with Vendors Cash Team for regular cash loading and EOD

Job Requirements :

• Basic excel knowledge
• Two wheeler is must as it involves extensive field visits

Personality Traits:

• Good communication skills
• People networking expertise
• Time Management and multi-tasking ability