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Join Us!
At Google Operations Center we help Google users and customers solve problems and accomplish their goalsu2014all while enjoying a culture focused on improving continuously and being better together! We work hard and play hard!
As a Digital Marketing and Research Senior Associate, you will be expected to evaluate, qualify and enrich leads for sales teams in a timely manner.
Responsibilities
- Perform verification and enrichment of account and lead data using external tools and internal systems
- Ensure all aspects of data are accurate and matching. Flag discrepancies or issues to appropriate teams
- Research online resources and tools to identify decision makers and enrich their details to support sales outbound efforts
- Troubleshoot and tirage any data or technical issues during collection and processing of data
- Identify opportunities to improve internal processes to expedite data deliverables to internal partners and teams
- Knowledge of data entity and database management
Minimum Qualifications
- Excellent verbal and written English language skills
- At least 2 years of prior work experience in a BPO and/or captive service organizations
- Strong attention to detail and a proven ability to balance multiple priorities
- Experience working in a fast-paced, client-facing technical service environment supporting web-based products
- Working knowledge of MS Office or similar tools
Preferred Qualifications
- Any qualification or experience in Digital marketing would be an added advantage
- Previous experience working with Salesforce or supporting sales teams
- Internet-savvy with an ability to research solutions using online resources
- Experience working with databases
- Experience in research or data collection
Benefits
- We support you with competitive wages and comprehensive health care including medical, dental and vision coverage
- We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
- We support your teams with free daily meals, fully stocked micro-kitchens, culture clubs and employee resource groups that let you share what you care about
At Google Operations Center, we donu2019t just accept differences, we celebrate them. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
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