DevOps Engineer- Intern

About Us

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1000

enterprises, including Sony, Dominos, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.

Our Company's Values

• Execute with Clarity & Focus - Pursue objectives with precision and unwavering focus.
• Create Customer Success - Create a customer-centric culture that prioritises experience and satisfaction.
• Move the Needle Everyday - Drive continuous improvement and make tangible progress each day.
• Demonstrate Grit - Exhibit resilience, determination and tenacity in overcoming challenges.
• Do More with Less - Maximize productivity and outcome while operating within resource constraints
• One Yellow.AI Team - Foster a culture of unity and collaboration across the workforce of Yellow.AI.

Job Description

We are seeking a passionate and motivated DevOps intern to join our team.

Key Responsibilities:

• Learn to automate setting up and managing infrastructure using tools like Terraform or
• Ansible.
• Learn to automate the steps from writing code to deploying it in real-world scenarios
• using tools like Jenkins or GitLab CI.
• Explore how to package software into standardized units for deployment and learn about
• orchestrating containers efficiently using Docker and Kubernetes.
• Discover and learn how to track system performance and collect data on what's
• happening within an application using tools like Prometheus, Grafana, and the ELK

Expertise & Qualification:

Youre a great fit if you already meet the following prerequisites.

• Currently pursuing a degree in Telecommunications, Computer Science, Electrical Engineering, or a related field.
• Strong Problem- solving skills and attention to detail
• Excellent Communication and teamwork abilities
• Curiosity to learn about new technologies and potential applications..