The Company:
Our mission is to make education affordable by helping institutions increase alumni giving. The idea started from our founders own struggle with lack of scholarships when they were students. Watch this TEDx talk from Kalyan to learn more.
We are a bootstrapped company that has grown to be a leader in the alumni software space in the US. Were slated for even faster growth on the path to become market leaders through a unique strategic partnership with Blackbaud (read more here & here)
Our customers are universities and high schools and in most cases were working with staff in the alumni relations and fundraising office at these institutions. The value prop for them at a high level is simple - Engage more alumni and raise more money from them. 90%+ of our customers are from the US currently but were starting sales in UK and Canada this year so well start to see some more customer regions this year. Our team is based in India and USA. The India team is based in Bangalore and the US team is fully remote.
Responsibilities:
As a DevOps Engineer at Almabase, you core responsibility will be to enhance product reliability and efficiency which includes:
- Error Prevention: Develop tools and processes to proactively identify and prevent potential errors, ensuring minimal downtime.
- System Maintenance: Design and implement procedures for system troubleshooting and maintenance, ensuring optimal performance and reliability.
- Incident Management: Conduct root cause analysis of any production errors and swiftly resolve technical issues.
- Technical Problem Solving: Identify and resolve technical issues, leveraging your problem-solving skills to contribute to a seamless user experience.
- Collaboration: Work closely with software developers and engineers to ensure that development follows established processes and works as intended.
- Continuous Learning: Stay updated with emerging technologies and best practices, and apply this knowledge to your work.
Requirements:
- Min 1 Year of proven experience as a DevOps engineer or in a similar software engineering role as python based backend engineer.
- Familiarity with Linux, Python, Docker and Nginx.
- Familiarity with configuring and managing databases such as MySQL.
- Ability to troubleshoot and solve technical issues efficiently.
- Strong written communication skills.
What Does Your 1st Year Look Like at Almabase
First Month:
- Get familiar with our products and development environment.
- Start your training and work on your first project.
- Understand our infrastructure and development processes.
By the 3rd Month:
- Be well-versed with the entire infrastructure setup.
- Contribute towards identifying slow queries and other infrastructure bottlenecks.
- Build a good rapport with your team.
By the 6th to 12th Month:
- Start performing Root Cause Analysis on any production issues and develop Standard Operating Procedures to handle similar incidents.
- Be a point of contact for technical queries related to server, security and database management.
- Actively contribute towards increasing the reliability and scalability of the product.
Benefits:
This is what our team members enjoy the most at Almabase:
- Strong Culture: We have a culture that were proud of. Read more on how our team feels about the company on Glassdoor (here). When you work at Almabase you get to work with amazing people that will help you grow to become the best version of yourself.
- Transparency & Trust: An environment that trusts each individuals ability and creativity to achieve the best outcome for the team. High levels of transparency to help you get exposure to whats happening across the business.
- Great Salary & Equity: Along with competitive salaries, our top performers and leaders get stock options. As Almabase continues to grow, youll have a real opportunity to create wealth for yourself and your family.
- More than just work: One big secret to our success (shhh this is just between us) is finding the balance between work and play. We have plenty of activities throughout the year that help build esprit de corps whether they are intense cricket/football/basketball matches, or fun-filled music/dance/trivia/game nights.
- Food & Snacks: Youll never have to worry about your hunger pangs. We provide tasty home cooked food & snacks at all times of the day.
- Health insurance: We offer health insurance for you and your dependents.
- Mental Health is a Priority: Unlimited therapy sessions and mental health support to help you feel better, get better and stay better.
- Unlimited leaves & flexible work hours: There is no ceiling to the leaves or restraint to your working hours. Our only policy is that you use your good judgment.
- The comfort of home: On a tiring day, if you want to take a break on a bed or if you want to jog & take a shower at work or play your hearts our on PS5, you can do it all at Almabase.
This role offers a chance to make a significant impact as we grow. If you're passionate about building scalable, reliable systems and eager to be part of a dynamic team, apply now!
