Skills:
DESKTOP TROUBLESHOOTING, LAN SUPPORT, OUTLOOK SUPPORT, REMOTE SUPPORT, ANTIVIRUS SUPPORT,
Our fast-growing company is in need of a reliable Desktop Support Specialist to join our dedicated team of professionals. Our ideal candidate is detail-oriented and can work in an office environment with other specialists. As a Desk Support Specialist, you will be responsible for monitoring technology trends and providing guidance on the incorporation of modern technology into the companys existing programs. We are looking for a team player with strong interpersonal skills and is able to multitask and work under deadlines. A Bachelor's degree in Computer Engineering or related field is required.Our fast-growing company is in need of a reliable Desktop Support Specialist to join our dedicated team of professionals. Our ideal candidate is detail-oriented and can work in an office environment with other specialists. As a Desk Support Specialist, you will be responsible for monitoring technology trends and providing guidance on the incorporation of modern technology into the companys existing programs. We are looking for a team player with strong interpersonal skills and is able to multitask and work under deadlines. A Bachelor's degree in Computer Engineering or related field is required.
- Deliver support for reported problems with desktop computers, laptops, peripherals and mobile devices.
- Install and configure desktop computer hardware, software and peripherals using standard procedures.
- Accountable for the continuous support and future planning needs of the companys desktop environment
- Collaborate with vendors to troubleshoot and resolve issues
- Assess new product versions and recommend upgrade schedules
- Create and maintain software images
- Bachelor's degree in Computer Engineering or related field
- Minimum 2 years of related work experience
- Superb customer service skills
- Exceptional analytical and problem-solving skills
- Working knowledge of PC and MAC hardware
- Understanding of imaging software
