Why join us
Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Job Title: Design Team Manager
Department: International Design Hub
Reports to: Senior Manager - International Design
Location: Bengaluru, India
Job Summary
As the Design Team Manager, you'll lead, mentor, and develop our International Design Support Team, focusing on high-quality design outputs and timely delivery to support international sales.
Managing day to day operations, providing strategic, creative design direction/support by collaborating with multiple stakeholders and organizational functions.
This role also involves driving innovation within the team by adopting new technologies, such as AI-powered design software and automation tools, to optimize processes and enhance service delivery.
Specific Responsibilities
Leadership and Team Development:
- Coach, train, and manage a team of designers, ensuring alignment with business objectives and high performance.
- Support skill development, including training on emerging technologies and tools relevant to design.
Innovative Technology Integration:
- Identify and adopt new technologies, including AI-powered design tools, to improve efficiency, accuracy, and scalability in design operations.
- Stay informed on industry trends and advancements in design software and technology to ensure our team remains competitive.
Strategic Planning and Process Improvement:
- Lead process improvement initiatives, integrating automation and AI-driven solutions to streamline workflows.
- Collaborate with stakeholders to understand technology needs, ensuring that technology adoption aligns with business and client requirements.
Customer and Market Engagement:
- Collect and analyse feedback from clients and channel partners to improve service offerings and introduce innovative solutions.
Quality Assurance and Service Excellence:
- Ensure that all design outputs meet quality standards, leveraging new technologies to enhance service delivery and client satisfaction
Job Holder Requirements
- Bachelor's Degree in Design, Business or related field.
- 10+ of experience in Interior Design and/or furniture application at a Design Firm, Dealer, and/or Manufacturer with 3+ years of management experience.
- Technical proficiency in design software such as AutoCAD, Sketch-Up, CET and pCon and experience or willingness to adopt new AI-based design tools.
- Ability to analyse and implement new technology to optimize team performance and design quality.
- Hands on experience working on front-end commercial dealings including interacting with Clients, Architects, Dealers etc. on design, cost and application solutions.
- Experienced in international business, and c-suite audiences
- Culturally aware
- A customer first focus showing strong commitment to external and internal customer satisfaction.
- Comfortable working in a busy and time-bound environment
- Demonstrated ability to build long-term relationships with customers and business partners.
- Analytical skills required analysis, problem solving and project management.
- Excellent interaction skills: Consultative, professional communication, negotiation, empathy, coach and conflict resolution.
- Prepared for occasional travel throughout International
- Proficient in English (writing and vocal). A second language is a benefit.
Company Purpose And Values
Design for the good of humankind
We are difference-makers
We are all extraordinary
We are better together
Who We Hire
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [Confidential Information].
