Design - Manager

TheMathCompany or MathCo® is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model.

NucliOS, MathCos proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO. For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to Leave a Mark.

Job Overview

We as an organization believe design can potentially become a key differentiator for the service we offer. Design for us means bringing in principles of customer centricity, empathy, prototyping quickly, co-creating solutions with our stakeholders, and helping them with last mile adoption by educating and empowers users through posters, videos, and user guides.

As the Design Manager, you will be consulting with delivery teams comprising data scientists, data engineers, product engineers and consultants to help them build experiences their customers would love. You will be leading a team of about 20 folks consisting of design analysts and UI/UX, graphic design associates - illustrating design ideas using storyboarding, process flows and sitemaps to build user centric solutions for our customers and driving adoption.

Job Responsibilities:

Investigating user experience design requirements for our delivery engagements through user interviews and workshops and enabling delivery teams to gather user requirements and preferences better.

Interacting with clients we work with and through competitor analyses to define design problem statements to solve for in terms of solution to be built, change management or way of engagement.

Leading, guide and mentor a team of design analysts and associates whose responsibilities include understanding stakeholders, users through empathy maps, user personas and through this building solutions which caters to all users and driving adoption.

Applying design thinking principles to solve problems for fortune500 organizations.

Providing advice and guidance on the implementation of UX research methodologies and testing activities to analyze and predict user behavior.

Enabling quick iterations of product build through wireframes and getting quick feedback from internal and external stakeholders and co-creating solutions.

Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.

Designing and testing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.

Designing the consumption plan to drive adoption of solutions build by creating excitement around it using posters, videos and other marketing collaterals. Ensuring users are educated about the solutions building by running workshops, creating user guides etc.

Collaborating with delivery teams to ensure the creation and delivery of tailored experiences for the customer/user.

Adhering to style standards on typography and graphic design.

Required Qualifications:

A Bachelor's/ Masters degree on Design and a minimum of 6 years UI/UX design experience for services and products.

Experience with running teams of design teams and collaborating with delivery, customer success teams.

Experience building b2b and AI/ML products with understanding and interest towards analytics.

Strong ability to influence and inspire folks in the organization to adopt more design principles while working on projects.

Working knowledge of the following technologies and software: Figma, Adobe XD, Illustrator, After Effects, Sketch, InVision, Visio.

Excellent written and verbal communication skills.

Multi-tasking and time-management skills, with the ability to prioritize tasks.

Preferred Qualifications:

Experience with building design strategy for service organizations.

Experience building visualizations and business dashboards.

Mathematical aptitude and strong problem-solving skills.

Business-minded approach to time, costs, and deadlines.

Being a Mathemagician

Understand & embody MathCos culture and way of working.

Demonstrate an ownership mindset to drive results, striving for excellence.

Engage actively and contribute to initiatives fostering company growth.

Support diversity and understand different perspectives.

As a testament to our growth, we have been,

Positioned as a Leader in Top Generative AI Service Providers PeMa Quadrant 2023 by AIMResearch

Recognized among the Inspiring Workplaces in North America, 2023

Accredited for Inclusive Practices by Great Place to Work Institute, India

Recognized among Indias Best Workplaces for Diversity, Equity, Inclusion & Belonging 2023 by Great Place To Work® India