Are you a people person If you enjoy communicating with interesting people, we are looking for YOU.
Find more about the opportunity below:
Job title: Sales and Communication Representative
Company: AURUS
Job Location: Vastrapur, Ahmedabad, Gujarat, India
Employment type: Full-time
Experience preferred: 2 to 5 years
Salary: As per industry standard
You will be working with the in-house design and marketing team on the following;
- Engage with Customers:Provide an unparalleled customer experience via telephone and chat, building authentic relationships and discerning their unique jewelry preferences and needs.
- Expert Consultations: Conduct detailed and personalized consultations to recommend exquisite jewelry designs that align perfectly with each customer's style and requirements.
- In-Depth Product Knowledge: Develop a profound understanding of Aurus and MOI's luxurious offerings, ensuring you can speak to the intricate details and craftsmanship of our collections.
- Artful Salesmanship: Craft and deliver compelling sales pitches that highlight the luxury, quality, and timeless design of Aurus and MOI products.
- Strategic Upselling: Identify sophisticated opportunities to upsell or cross-sell, enhancing the customer's shopping experience with complementary pieces.
- Seamless Order Processing: Guide customers through the refined ordering process, collaborating closely with the order processing team to ensure impeccable order fulfillment and timely delivery.
- Customer Feedback: Collect and relay valuable customer insights and feedback, contributing to the continuous improvement of product offerings and marketing strategies.
- Trend Awareness: Stay abreast of the latest jewelry industry trends and fashion influences, ensuring recommendations are always at the cutting edge of style.
Qualifications:
- A Bachelor's degree in Retail or a related field is a plus.
- Demonstrated success in managing and cultivating high-end client accounts.
- Superior communication and presentation skills, with the ability to convey luxury and sophistication.
- Strong analytical abilities and a refined approach to problem-solving.
- Exceptional written and verbal interpersonal skills, capable of building rapport and trust with discerning clientele.
- Expertise in using telephony and chat platforms, as well as advanced CRM software.
- A meticulous eye for detail and the ability to manage multiple tasks with elegance and efficiency.
- Ability to adapt to evolving sales strategies and ever-changing customer preferences.
- An empathetic and customer-centric attitude, dedicated to delivering an exceptional luxury experience
- Develop a profound understanding of Aurus and MOI's luxurious offerings, ensuring you can speak to the intricate details and craftsmanship of our collections.
- Stay abreast of the latest jewelry industry trends and fashion influences, ensuring recommendations are always at the cutting edge of style.
About the brand
A tight-knit group of passionate dreamers.
Rooted in craft and design, Aurus and Moi is our worldview on design in general and history in particular, through a range of fine jewelry. We are a company of jewelry geeks, designers, visual thinkers, and engineers all with a shared passion to pursue excellence in what we do with our lives. We work in a collaborative setup where each creative mind has a seat at the table as we discover and determine ways to consistently offer a young, fresh and unique voice in the traditional legacy-led jewelry industry.
Websites: www.vibewithmoi.com , www.aurusjewels.com
Instagram accounts: @moi.vibe, @aurus.jewels
