Job Description
Role Accountability 1. Act as key contact for all system upgrade and transition projects in credit & fraud management
- Devise strategies for enhancement of TRIAD in phase II
- Manage migration of decision engines
- Create specifications (RFP), select vendor and drive implementation of internal credit & fraud systems
- Evaluate other existing systems and plan for upgrade, as required
- Automate credit and fraud policies in all decision engines (NBSM/Blaze for acquisition, TRIAD for account management)
- Lead all system related projects (encompassing LOS, Vision, CardOne, AGMS) from perspective of credit department
- Facilitate automation of reports and flow of relevant information from all systems to Risk Datamart platform
- Manage the invoice process for third party vendors including Credit Bureau's and monitoring Expenses against MOU
- Manage developments at Turbine, including automation of scorecards and dashboards
- Manage fraud decision engine-Falcon from perspective of rule implementation
- Explore, recommend and implement alternative (to Hunter) fraud prevention rule engines
- Manage system assessment and implement hardship programs in system
Measures of Success(Define the Outcomes expected of the role) 1. Ensure any implementation gaps are rectified within defined timelines
- Completion of Critical Projects on Digitization & Automation as per agreed objectives
- Respond to instances of fraud loss by swift coding within TAT
- Gap assessment and implementation of desired changes in hardship programs
- No budget over-runs and ongoing price discovery with credit vendors
- Process Adherence as per MOU
Technical Skills / Experience / Certification (If any) Strong understanding of IT systems and risk decision engines
Competencies critical for role with High Proficiency Business Acumen
Process Orientation
Relationship Management
Key External Stakeholder(s) Vendors, Credit Bureaus
Key Internal Stakeholder(s) All functions
Must have Qualification Bachelors's in Engineering/Statistics or any related field with strong quantitative emphasis
Over All experience in role 8+ years of Relevant Process & Line Experience
Relevant Experience with respect to the role 5+ years of prior experience working in a credit strategy & policy role
