Responsibilities :
Job Description - Areas of Responsibility Indicative Activities Customer Experience Process oriented - should be able to impliment & follow all set food & beverage SOP Restaurant food rating Section food rating Ensure minimisation of dispatch related errors Regular food testing at the unit for quality & quantity being served. All food safety and hygiene level in place at unit. Audit targets achived All products available at unit to serve 100% satisfaction. Set targets for CAPD to be achieved. (Ar_P, O_D & Prep Time) Continuous follow-up with filed ops for order pickup by DE's (For Delay in pickup) All products serve within self life. Financial Achieving AOP (All controllable cost) Opening & Closing checklist followed Control Food Cost & Wastages Restaurant Rating (Focus on Product) Optimum use of labour at the unit Forecasting sales Ensure right indent is done as per sales forcast Daily reports as per brand sop Daily Inventory check. Proper GRN process at the unit to be followed. Follow-up with respective teams for smooth functioning of the unit. Coordinate with finance team for utility payment Correct Mid month & Monthly MIS Proper management for petty cash expense and strive towards reducing petty cast expenses Daily self Life check to ensure minimum spillage. Brand & Marketing Plan LSM activity for new launch product LSM activity to increase orders People Management One on One with team Member. Regular RNR Employee engagement activities Personal hygiene for team members Daily briefing with the team Retention of people. As per set target. Ensure every team member is trained on Brand SOP Training team members for next level responsibility / Growth (Operations) Refresher Training of team Duty Roaster Process / Initatives Follow & Impliment Brand SOP's at the unit level.
