Deputy Manager-Reporting

Company Description

Sage is a global academic publisher of books, journals, and library products and services. Our mission is to publish impactful research that supports instructors to prepare the citizens, policymakers, educators, and researchers of the future. We are committed to building an inclusive organization where all individuals are treated with fairness and respect, regardless of their backgrounds.

Job description

Responsible for managing the reporting and analytics vertical under the global circulation DDN department and developing the team as per the evolving needs of the business. This role is responsible for creating and delivering a series of reports and analysis for business leaders to allow for data driven strategies to be decided and implemented. This will involve using appropriate tools to create a data pipeline and proof of concept solutions to continually improve the offering before working to industrialize successful solutions. The role assists in identifying problems and opportunities within business units and ensures they have solutions in place to achieve business goals. It will also contribute to companywide efforts around data cataloguing, as well as other initiatives to standardize the analytical experience across the company.

Skills, Qualifications & Experience

Include, but not limited to, the following:

Bachelor's degree or equivalent work experience

• computer skills knowledge, including working knowledge of Microsoft Office (especially Word, Excel, and Outlook), Adobe Acrobat, Experience with data visualization tools (e.g. PowerBI and Query), working with unstructured and structured data reporting systems. Knowledge/experience with SQL, MS Flows and other related data analytics skills
• on requirement gathering, project planning and developing dashboards from scratch.

Experience on working with and utilizing cloud data to deploy actionable reports as per the requirements.

Sage specific computer literacy: a thorough understanding of relevant Sage programs and Sage online platforms. This is desirable but not essential.

• confident communicator able to interact with and influence stakeholders decisions and strategies.
• and experience of the publishing industry is desirable but not essential.
• numeracy skills and an analytical aptitude.
• working in a challenging, fast-paced environment.

LANGUAGE SKILLS, REASONING ABILITY, AND ANALYTICAL APTITUDE

Include, but not limited to, the following:

Ability to review, comprehend, analyse and interpret requests, concepts, documents, etc.

Reasoning/problem solving ability.

Effective listening, verbal, and written communication skills

Ability to work effectively within deadlines.

Multi-tasking ability

Project management ability

Effective internal/external customer communication

Ability to respond to requests with diplomacy and a high degree of professionalism.

Ability to organize and prioritize workflow.

Ability to make decisions about suitable actions to provide superior service.

Ability to understand and mitigate common data quality issues.