To manage and successfully drive a SBU consisting of multiple product categories over an E-commerce driven channel, while achieving targets against the KPIs as per the system. This role demands the candidate to be a go-getter who has a knack for problem-solving and growth hacking. Nurture Enterprise - customers and convert them to consistent key accounts
- We are looking for a true techno-commerciaindividuawho is excited to take up new challenges. He shalbe managing Key accounts, farming them, ensuring order fulfillment Customer NPS
Role Responsibilities
- Account Management: The desired candidate needs to demonstrate sharp skills of managing key accounts and grow them into cash cows
- Own grow the Pfor business in particular region with end-to-end responsibility of sales, account management, operations supply chain management
- Visit customers regularly and generate demand and ensure user and purchasers at plants.
- Maintain and develop data for sales growth and margin improvement.
- Plan, execute and monitor sales operations and order fulfillment with the objective of attaining accelerated growth and Customer NPS.
- Program managing cross functionally to ensure adherence to SLAs. Supporting and leading various marketing activities from time to time.
- Ensuring 100% end to end fulfillment rate for alorders.
- Ensuring 100% compliance on taxation, account receivables and payables
- Ensure complete sanity in AR, work on pendency with account wise reconciliation.
- Team handling capability along with maintaining customer relationship
Key Stakeholders
With
Purpose
Internal
- Supply/Sourcing team
- For onboarding, product listing and servicing of vendors
- Operations( CS) , Supply chain , Warehouse Teams
- Ensuring end to end fulfillment for alorders and Customer NPS
- Finance, Technology HR
- For managing various stakeholders, namely vendors, customers and team members
External
- Customers
- Farming Account management
- Vendors, Brands
- Onboarding, price negotiations, new category introduction
Qualification Experience
Essential/ Desirable
Work Experience
3 + years of experience in Enterprise Sales, Account management Operations in Manufacturing and
Consultative sales Account management experience is preferred.
Essential
Knowledge/ Skills
Excellent in written and verbacommunication people management skills
Essential
High leveof ownership, willingness to set up things from scratch
Essential
Basic MS excel, word and PPT
Essential
Startup experience would be an added advantage.
Must have flair for new and evolving technologies and has a vision to transform a traditionaB2B industry into a technology driven industry
Essential
