JOB PURPOSE: Responsible for driving sales, profitability, visual merchandising, and customer satisfaction within the apparel department.
Key Responsibilities
- Achieve revenue, gross margin, and sales targets for the apparel department.
- Manage inventory levels, minimize shrinkage, and control expenses to improve profitability.
- Implement and adhere to standard operating procedures (SOPs) and visual merchandising guidelines for effective product presentation.
- Recruit, train, and develop apparel department staff on product knowledge, selling techniques, and customer service best practices.
- Gather and analyse consumer feedback to identify areas for improvement and enhance customer satisfaction levels.
Key Skills And Competencies
- Excellent communication, analytical, and presentation skills.
- Ability to work under pressure, multi-task, and manage a team effectively.
- Customer-centric approach and strong problem-solving skills.
- Proficiency in data analysis, numerical skills, and financial metrics.
- In-depth knowledge of apparel retail operations, merchandising techniques, and sales strategies.
Qualifications And Experience
- Bachelor's degree in Retail Management, Fashion Merchandising, or a related field.
- Minimum of 3-5 years of relevant experience in apparel retail operations or department management roles.
Keywords: Apparel Retail Store Manager, Apparel Store Operations, People Management, Customer Service, Retail Clusters, Apparel Merchandising, Apparel Inventory Management, Apparel Sales Performance, Fashion Retail, Hospitality, Leadership, Analytical Skills, Problem-Solving, Communication Skills, Innovation, Creativity, Process Orientation, Business Acumen, Market Knowledge.
