Responsible for leading a large muti faceted team.
Effectively manage and mentor a team responsible for diverse workflows and global stakeholders.
Drive accountability within the teams to meet performance goals and ensure program standards are met on a week-over-week basis.
Assess and prioritize the top-quality issues affecting the teams in across all decision-making channels.
Partner with internal and external stakeholders to build scalable operations
Optimize program operations with a focus on process management, key strategic initiatives and bring ideas with tangible actions to improve the business and performance.
Proactively share existing bottlenecks and challenges with quantified impact on operations to allow appropriate prioritization.
Able to clearly outline current performance drivers and actions to improve.
