Overview
The Delivery Boy plays a crucial role in ensuring timely and accurate delivery of goods to customers. They are responsible for maintaining a positive customer experience by delivering items in a safe and efficient manner. This role requires excellent time management, customer service, and navigational skills to fulfill delivery requirements.
Key Responsibilities
- Deliver a wide variety of items to different addresses.
- Follow routes and time schedules.
- Load, unload, prepare, inspect, and operate delivery vehicle.
- Provide excellent customer service to ensure customer satisfaction.
- Adhere to safety standards and traffic laws.
- Collect payments and handle packages appropriately.
- Document and report any discrepancies or issues.
- Maintain a clean and organized delivery vehicle.
- Assist in the sorting and preparation of deliveries.
- Communicate with dispatchers and customers as needed.
- Track and report working hours.
- Handle fragile items with care to prevent damage.
- Follow procedures and protocols for efficient delivery.
- Handle returns and exchanges when necessary.
- Resolve any delivery-related problems in a professional manner.
Required Qualifications
- High school diploma or equivalent.
- Valid driver's license and clean driving record.
- Proven experience as a delivery driver or relevant position.
- Good driving and navigation skills.
- Ability to lift heavy packages and remain physically active.
- Excellent time management and organizational skills.
- Strong customer service and communication abilities.
- Attention to detail to ensure accurate deliveries.
- Ability to work in a fast-paced and dynamic environment.
- Sound knowledge of road safety regulations.
- Reliability and punctuality in meeting delivery deadlines.
- Ability to adapt to different delivery requirements and challenges.
- Basic math and cash handling skills for transactions.
- Flexibility to work various shifts and locations.
- Good understanding of using GPS or navigation apps.
Skills: time management,road safety regulations,adaptability,safety standards,reliability,driving,organization,math,cash handling,navigation,communication,deliveries,customer service
