Debt Recovery officer
Recruitment & training for the collections team for effective collections & recovery
Review the activities of the collections teams operating in different areas on a daily basis; ensure collectors are productive and efficient
Ensure adherence to collection processes in the territory, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices
Allocation of accounts to collectors / agencies, monitoring their performance on a daily basis
Monitor and ensure adherence to collection process and report the fraudulent practices of agencies / agents
Conduct regular filed visits for handling customer grievances & provide required assistance; ensure on-time collection / repossession
Job Type: Full-time
Experience:
- total work: 1 year (Preferred)
Work Location: In person
