Roles & Responsibilities:
- Responsible for managing and undertaking collections process for debts that have been assigned.
- Regularly track the portfolio for specific buckets for the assigned area.
- Track & control the delinquency of the area, Bucket-wise & DPD (Days Past Due) wise and focus on non-starters.
- Responsible to allocate and achieve targets from agencies/ in house team.
- Regularly follow up with the default customers.
- Ensuring adherence to collection process and legal guidelines.
- Tracing out absconded default customers and initiate recovery process.
- Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases.
- Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis.
Education Qualification:
Graduation: Any Graduation
Experience: 2 to 5 years of experience in Flows- Rural Assets