JD DM Specialist Job Purpose The DM Specialist will be responsible for assisting in the requirements definition, design, solution, build and testing of configuration in Debt Manager 11 (DM11) from around the business. They will work alongside experienced DM specialists to expand their skillset. This role plays a key part in ensuring the smooth functioning and continuous improvement of a vital system for our organisation. Key Accountabilities & Responsibilities Build, test, and debug configuration for C&R Debt Manager according to business requirements and technical specifications. Participate in reviews and learn best practices from functional specialists. Write unit and integration tests to ensure code quality and functionality. Collaborate with testers, business analysts, and other developers to understand requirements and troubleshoot issues. Assist in maintaining existing codebase and documentation. Take responsibility for your individual workload, updating tickets/bugs/tasks and accurately reflecting time spent on these activities. Stay up to date on relevant technologies as directed by your lead. Continuously learn and grow your technical skills through training and experience. Improve your overall knowledge of the business and the systems required to support the Operational and IT Teams. Key working relationships & Communications (Detail working contacts within & outside the Group, indicating the purpose of the contact) Internal: Team members within both your specialism and the broader directorate Internal stakeholders across the business. External: C&R Software. Person specification: Formal Education & Certification (desirable) Educated to degree level or equivalent qualification or experience. Any qualification indicating a high level of analytical skills. Knowledge & Experience Ideally experience of using Debt Manager or similar Collections / Recovery product Logical approach with attention to detail. Knowledge of relational databases, ideally SQL Server Personal Attributes Excellent communication skills and customer focus Strong desire to learn new skills and take on new challenges. Good analytical skills, able to work through problems. Able to follow documented processes but capable of challenging where necessary. To be able to work under pres
