Debt Collection Executive

Attention!! all job seekers!!!

We are looking forDebtCollection Executive (Voice)

Location:Kakkanad, Cochin (Preferred immediate joiners)

JoinCharters expanding team as aDebtCollection Executive. In this position, you'll handle both inbound and outbound collection calls from Australia and resolve customer issues relating to debts.

Job Responsibilities:

• Manage inbound and outbound collection calls in a timely manner.
• Identify customer's needs, clarify information, research every issue and provide solutions
• Identify and escalate priority issues, keep records of all conversations and transactions in the database
• Attend client briefings, meetings and trainings

Qualifications & Requirements :

• Strong in English Language communication
• Listening & Negotiation skills to effectively engage with customers
• Ability to multi-task, set priorities and manage work efficiently
• Basic computer Skills and willingness to work in shifts
• 0 1 year experience

Salary:Negotiable

Additional Benefits:

• Cab facility (Pick up and drop) within Cochin city limits
• Health insurance after completion of 1 year service

Applying:Please send your CV to[Confidential Information]