Company Description
CarDekho Group is India's biggest digital automotive solutions provider, supporting car buyers at all stages of their personal mobility journey. Established in 2008 in Jaipur by Amit and Anurag Jain, CarDekho has become one of India's most sought-after platforms in the auto sector. It acts as a bridge between car buyers and all auto stakeholders, including OEMs, dealers, and sellers. CarDekho also collaborates with financial institutions and general insurance companies to facilitate used car finance and insurance, providing a seamless experience to buyers and sellers. With a diversified portfolio of offerings, CarDekho has expanded globally and is currently present in two Southeast Asian countries.
Role Description
This is a full-time on-site role located in Raipur for a Dealer Success Manager. The Dealer Success Manager will be responsible for managing the relationships with car dealerships, ensuring their success on the CarDekho platform. The role involves providing support and guidance to dealers, analyzing data and performance metrics, identifying growth opportunities, and driving customer satisfaction. The Dealer Success Manager will also collaborate with internal teams to enhance the dealer experience and meet business objectives.
Qualifications
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Experience in customer relationship management
- Knowledge of the automotive industry and dealership operations
- Familiarity with digital platforms and technology
- Ability to work independently and in a team
- Result-oriented mindset with a focus on customer success
- Min 10 days intercity travelling across territory.
