Key Responsibilities
- Collaborate with vertical teams on Metadata solutioning and data assets delivery.
- Define data standards and ensure the standards are used e2e in Metadata management.
- Define standards & processes to be used in SL and ensure these are used in SL management.
- Define processes to track DQ issues in production.
- Measure SL. Notify stake holder. Manage a work flow to resolve issues and improve SL.
- Review the quality of the data & Metadata and identify ways to improve the quality of the data
- Manage Metadata mastering and harvesting. Ensure discoverability of data is adequate and improving data assets
- Review the metadata of the data assets and identify methods to improve the quality of the metadata.
- Provide/Facilitate data access to requestors.
- Keep innovating ideas to automate and improve productivity of DataOps.
- Participate in solution design from Operational angle.
- Manage production tickets that require business attention.
- Collaborate with other vertical teams to improve Metadata & data quality
Strategy
- Standard Chartered Bank has embarked on an ambitious journey to revolutionize digital banking with innovative products and services that competes with other Financial Institutions and Fintech companies. Digital Channel and Data Analytics (DCDA) is responsible for our corporate client's digitization agenda covering Cash Management, Trade Finance, Securities Services, Financial Markets and other services. Clients have the option to use our services through Web, Host to Host, API, Swift and other channels.
Business
- Data Governance ensures the data asset delivery by following the governance processes defined to ensure DQ of the data assets, service level metrics to be measured and all data assets ingested into data platform using active metadata. It also ensures that every data break is captured as exceptions and all these exceptions will be addressed by following DQ management process defined in the platform.
Processes
- You have a key role in delivering data assets in various domains in CIB. You will continuously evaluate the ever-changing application landscape, gather, and provide insights on client and product utilisation.
People & Talent
- You are expected to be a team player. You will engage actively with the product, implementation & client management, legal, compliance, operations, and sales teams to create awareness of the new product features and encourage a participative attitude to elicit critical business requirements and ensure overall acceptance of the new process flows and the system functionalities.
Risk Management
- You take a proactive approach to risk management and on an ongoing basis will be identifying, assessing, monitoring, mitigating product risks related to your channel products.
Governance
- You will work with regional and in-country teams to ensure the channel products are compliant to any relevant electronic banking and/or technology risk management guidelines issued by regulators.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- Business Stakeholders across Cash, Financial Markets, Sales, Trading and support functions (e.g., Compliance, Legal etc). Stakeholders from Digital Channels Management and Technology. Security services business stakeholders
Skills And Experience
- Strong business and product expertise on user entitlements and client onboarding Core
- Product Owner experience Advanced
- Understanding of product development lifecycle Advanced
- Strong project management and planning skills, including organizational & time management skills Advanced
- Clarity of communication style and ability to face off against senior stakeholders Advanced
Qualifications
- Minimum 4 years of banking experience in managing digital channels. Any experience with Fintech is plus
- At least 3 years of related work experience in ID and access management. Corporate or wholesale banking knowledge is a plus.
- Strong product and customer service focus with the ability to communicate with technical management, sales, and client support teams. Experience and Knowledge in Trade products is a plus.
- Experience with software development methodologies such as Agile and experience working with Scrum teams.
- Ability to plan and execute projects independently from initiation to production.
- Strong investigative ability and curiosity. Good problem solving and strong analytical skills. Comfortable to use analytical tools such as Google Analytics, Power BI, Tableau and proficient in Excel and Power point.
- Possess excellent verbal and written communication skills, both technical and functional.
- Analytical methodologies and comfortable to work with large scale data and produce statistical analyses. Handling sensitive customer data while adhering to strict security and privacy rules.
- Education - Computer Science and/or Engineering with finance background, MBA, or commercially focused degree.
- Experience in managing cross border teams
- Strong team player, collaborating with other POs to strategize and drive planned Bow initiatives.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
