Company Overview
Docusign brings agreements to life. Over
- 5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What You'll Do
As a Data Platform Administrator, you will build, manage, and maintain snowflake and AWS services in a data ecosystems. This role will help to identify the right next-gen tools to increase the productivity of developers, analysts, and the collaborators. Our goal is to provide the right level of services to help enable our clients to deliver data products faster and better.
This position is an individual contributor role reporting to the Sr. Director, Data Platform & ML Operations.
Responsibility
Automate repetitive platform tasks using scripting languages like Python, Shell, or Terraform
Manage Snowflake data platforms independently
Analyze Snowflake production workloads and develop strategies to optimize Snowflake for scale and efficiency
Design and develop secure access models using Role-Based Access Control (RBAC)
Oversee workloads in AWS (EC2, S3, IAM, Lambda) and have a solid understanding of cloud concepts
Have a strong desire to learn and manage user accounts, groups, and roles on the Tableau platform
Resolve issues related to access and queries on Tableau dashboards
Create and implement a monitoring strategy and framework across various platforms, including Snowflake, Tableau, Airflow, Fivetran, and AWS with the guidance
Develop alerts and dashboards with log monitoring tools
Develop and document operational best practices, monitoring procedures, SLAs, and metrics
Collaborate with the data engineering team and business collaborators to expedite data product delivery
Job Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What You Bring
Basic
Bachelor's or Master's degree in Computer Science or a related field
3+ years of relevant experience with a Master's degree or 5 years with a Bachelor's degree
Experience with user provisioning and access management on Snowflake and Tableau
Knowledge of data platform cost management, credit consumption, and cloud spend optimization
Familiarity with AWS and managing cloud platforms
Preferred
Strong commitment to operational excellence through automation, innovation, and documentation
Superb communication skills with the ability to liaise effectively with both business and technical teams
Familiarity with AWS services such as EC2, IAM, and S3
Knowledge of cloud technologies including AWS, GCP, and Azure (preferably AWS)
Ability to thrive in a multi-functional team environment
Life At Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [Confidential Information].
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [HIDDEN TEXT] for assistance.
Our global benefits
Paid time off
Take time to unwind with earned days off, plus paid company holidays based on your region.
Paid parental leave
Take up to six months off with your child after birth, adoption or foster care placement.
Full health benefits
Options for 100% employer-paid health plans from day one of employment.
Retirement plans
Select retirement and pension programs with potential for employer contributions.
Learning & development
Grow your career with coaching, online courses and education reimbursements.
Compassionate care leave
Paid time off following the loss of a loved one and other life-changing events.
