As a Data Entry Agent, you will be joining our Data Enrichment team to support the data enrichment tasks for our clients. you'll be held to a high quality of work standard and will be a contributor to the quality control process.
What will you do
- Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
- Primary work will be application data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses
- Responsible for timely and quality execution of tasks
- Involved with either voice or non-voice processes, as required.
- Manage either inbound/outbound calls in a professional manner.
- Verifying information provided to our client by 3rd party entities by using online databases to cross-check information.
Why we think this job is great:
- It's a full-time, 100% remote position where you'll work from home.
- you'll have clear goals and the training resources you need to deliver. How you execute and deliver is up to you.
Qualifications:
- Willing to work on both, voice and non-voice processes.
- Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.
- Excellent written and verbal communication skills.
- Available 40 hours per week starting immediately
- Adaptable and flexible, demonstrating abilities to work with process and information changes
- Ability to work independently or as an active member of a team
- Can support a WFH set-up
- Have a stable internet connection.
- A computer-savvy candidate is preferred