Responsible for conducting data analysis to extract actionable insights, exploring datasets to uncover patterns and anomalies, analyzing historical data for trend identification and forecasting, investigating data discrepancies, providing user training and support on data analysis tools, communicating findings through compelling visualizations, supporting data projects, and ensuring data accuracy and integrity.
Grade : T3
Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date
What Your Main Responsibilities Are
- Work closely with sales and marketing personnel to develop and enact competitive pricing strategies. Deep dive into customer business and FedEx competitive position to optimize profitability & win ratio and devise strategies to retain and expand business.
- Manage, develop and sustain effective working relations with stakeholders; understands the roles of other functions and builds an effective network of contacts across key departments.
- Identify process gaps and develop them into improvement opportunities; transform various business processes to enhance efficiency, productivity & customer experience.
Commercial:
Roles & Responsibilities:
Pricing Strategy: Work closely with sales and marketing personnel to develop and enact competitive pricing strategies. Deep dive into customer business, RFP requirements and FedEx competitive position to optimize profitability & win ratio. Devise strategies to retain current business and bring new incremental business while meeting profit requirements
Customer insights: Develop understanding on customers, market segments, and competitive landscape/ industry trends. analyze customer transactional data and develop comprehensive insights on customer to optimize product/ service offering & value proposition, and to drive pricing decisions
Governance: Develop policies & procedures for pricing analysis & approvals. Understand price boundaries, floor & target price setting and ensure to have adequate internal controls & compliance mechanism, to prevent revenue leakage. Bring forward risk & benefits through analysis and get required approvals
Pricing models/ analysis: Good understanding on pricing models/ systems, revenue & cost structures, contribution & operating margins and P&L views; develop & enhance pricing models. Provide pricing recommendations to the commercial organization with supporting analysis
Stakeholder Management:
Manage, develop and sustain effective working relations with stakeholders; understands the roles of other functions and builds an effective network of contacts across key departments
Ability to work interactively with sales teams and regional pricing teams across time zones for delegation, feedback and process approvals
Take ownership and accountability for end-to-end deal execution; coordinate/ partner with cross-functional teams globally and ensure timely delivery of high quality outputs
Customer focused, ability to network & influence, and driven to achieve high quality results
Excellent communication skills, able to communicate with people across all levels including senior management/ leadership
Ability to work under pressure, prioritize & meet coinciding timelines for multiple business critical deliverables
Process Transformation:
Identify process gaps and develop them into improvement opportunities; transform various business processes to enhance efficiency, productivity & customer experience
Develop efficient processes & systems while ensuring internal controls & compliance
Good to have understanding on six sigma / quality driven framework and relevant tools
Analytical Solutions:
Translate business needs into functional requirements, develop use cases/ user stories
Good to have understanding on agile framework, solution architectures, databases, PL/ SQL, Teradata and advanced Excel
Identify relevant KPIs / metrics for business performance and develop dashboard/ reports
Project Management:
Excellent project management, multi-tasking and organizational skills
Monitoring progress of key deliverables and milestones, ensure quick turnaround and meeting timelines
Good to have understanding on PMP framework, preparing Gantt charts & detailed project plans
- Conduct data analysis to extract actionable insights and drive decision-making.
- Explore and visualize datasets to uncover patterns, trends, and anomalies.
- Analyze historical data to identify trends and develop forecasts for future performance.
- Investigate and identify root causes of issues or discrepancies in data.
- Provide training and support to users on data analysis tools and techniques.
- Communicate findings and insights through compelling data visualizations and narratives.
- Support data-related projects by providing analytical expertise and insights.
- Ensure data accuracy, completeness, and integrity through quality assurance processes.
What You'll Be Working On
- Work on pricing requests requiring analysis of P&L and giving recommendations to Sales and Pricing management for overall margin/yield improvement.
- Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise.
- Mentor and support new joiners during their learning journey once you are settled in your role. Work collaboratively with team to deliver desired results.
What we are looking for
Analytical Skills, Commercial Accumen, Accuracy & Attention to Detail, Planning & Organizing Skills, Influencing & Persuasion Skills, Presentation Skills, Knowledge of Power BI/SQL/Phyton/ Project Management will be a good addition however not mandatory.
What you'll bring to the team
Collaboration, quality work, commercial acumen, leading on projects with minimum guidance, willingness to learn and grow.
What We Are Looking For
Education: Bachelor's degree or equivalent in Computer Science, MIS, Mathematics, Statistics, or similar discipline. Master's degree or PhD preferred.
Relevant work experience as in data analysis based on the following number of years:
Standard I: Two (2) years
Standard II: Three (3) years
Senior I: Four (4) years
Senior II: Five (5) years
Knowledge, Skills And Abilities
- Fluency in English
- Analytical Skills
- Accuracy & Attention to Detail
- Numerical Skills
- Planning & Organizing Skills
- Presentation Skills
- Statistical Knowledge
- Data Modeling and Visualization Skills
Behavioral Skills:
What you'll bring to the team
Curiosity & eagerness to learn new skills & knowledge across business, commercial, process & analytics areas; and develop Subject matter expertise in varied areas
Adaptability to take up varied assignments, successfully deliver and exceed expectations
Taking Self-initiatives to transform business/ process & enhance performance; creative and developing innovative solutions to business problems
Being a team player, supportive to other team members and collaborative across functions
What We Are Looking For
Education: Bachelor's degree or equivalent in Computer Science, MIS, Mathematics, Statistics, or similar discipline. Master's degree or PhD preferred.
Relevant work experience as in data analysis based on the following number of years:
Standard I: Two (2) years
Standard II: Three (3) years
Senior I: Four (4) years
Senior II: Five (5) years
Knowledge, Skills And Abilities
- Fluency in English
- Analytical Skills
- Accuracy & Attention to Detail
- Numerical Skills
- Planning & Organizing Skills
- Presentation Skills
- Statistical Knowledge
- Data Modeling and Visualization Skills
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.
