About The Role
Grade Level (for internal use):
10
Summary
The Ratings Division is looking to hire a Sr. Dashboard Solution Engineer to perform hands-on development of the IT dashboards. S&P Global SRE team in the Ratings Divisions consists of geographically diversified platform and data engineers, responsible to develop scalable solutions by working directly with support and business value stream teams. Our team culture is oriented towards equality in the realm of software engineering irrespective of hierarchy promoting innovation. One should feel empowered to iterate over ideas and experimentation without being afraid of failure.
Impact
You will enable S&P ratings management teams and solution engineering teams to provide action-oriented and feature-rich dashboards. The insights of these dashboards will further enhance the RCA process and provide feedback to development teams with the analysis of the customer experience.
What You Can Expect
An unmatched experience in handling huge volumes of data, analytics, visualization, and services over cloud technologies along with robust software product selection, mature development methodologies, and architecture best practices.
Responsibilities
- Participate in the design, development, and implementation of S&P-selected dashboard solutions, namely but not limited to Splunk Observability Cloud (SOC).
- Interact with teams and data owners to understand, analyze and design dashboard solutions based on their requirements.
- Work closely with the monitoring team and application teams to develop solutions for dashboard data ingestion, data export, and data aggregation in the SOC.
- Provide dashboard support by interacting with teams and advocating the usage of SOC for monitoring, testing and RCA process.
- Troubleshoot Dashboard issues and provide timely solutions to these issues.
- Work with software vendors to request features, fix bugs, and handle software upgrades and data source changes.
- Maintain versions, backups, and health of the custom-developed scripts
What We're Looking For
- 6+ years of experience in IT Engineering
- Strong knowledge of advanced IT monitoring concepts
- Have strong programming skills in Java, Python, PromQL, SPL, shell script
- Experience in dashboard best practices and design patterns
- Experience in monitoring implementations such as Splunk, Prometheus, OTEL
- Experience in one of the public cloud providers AWS, Azure, or GCP
- Comfortable using Azure DevOps or similar CI/CD tools, Git
- At least 3+ years of experience working on software engineering projects
- Proficiency in at least one programming language, Java (or) Python (or) Shell.
- Excellent communication skills with the ability to work in large teams and interact with both technical and business teams
- Strong analytical and problem-solving skills
- Good understanding of Software Engineering principles and best practices
- Experience working in an environment/team that uses Agile/Scrum methodology
About S&P Global Ratings
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.
S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit www.spglobal.com/ratings
What's In It For You
Our Purpose
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People
We're more than 35,000 strong worldwideso we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of
integrity in all we do, bring a spirit of
discovery to our work, and collaborate in close
partnership with each other and our customers to achieve shared goals.
Benefits
We take care of you, so you can take care of business. We care about our people. That's why we provide everything youand your careerneed to thrive at S&P Global.
Our Benefits Include
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Diversity, Equity, And Inclusion At S&P Global
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:[Confidential Information]and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfdescribes discrimination protections under federal law.
20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)
Job ID: 296661
Posted On: 2024-07-08
Location: Hyderabad, Telangana, India
