In the role of a D2C Operations Specialist, you will assume a pivotal position in the oversight and enhancement of our direct-to-consumer (D2C) operations. This encompasses the management of sales channels and the streamlining of fulfilment processes. Youll collaborate closely with cross-functional teams to guarantee a smooth customer journey and improve operational efficiency.
Key Responsibilities:
Manage and oversee operations for Direct-to-Consumer (D2C) e-commerce platform
Coordinate inventory management, order fulfilment, and shipping logistics
Collaborate with cross-functional teams to ensure smooth operations
Provide exceptional customer service and handle inquiries
Analyse data and generate reports on performance metrics
Stay updated on industry trends and implement best practices
Support team in various operational tasks as needed
