Identifying hardware and software solutions.- Troubleshooting technical issues.
Diagnosing and repairing faults.
- Resolving network issues.
Installing and configuring hardware and software.- Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.- Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
Managing multiple cases at one time.- Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Job Type: Full-time
Pay: 20,
- 00 - 35,000.00 per month
Benefits: - Provident Fund
Shift:
Work Days:
Education:
Experience:
- Technical support: 1 year (Required)
* total work: 1 year (Required)
Language:
Work Location: In person
