Customer Technical Support (Mumbai based only)

Company Description

Trusted by enterprises globally, Volody provides AI-powered Contract LifeCycle Management Software to streamline contract management processes. Our configurable solution transforms static contracts into strategic assets viewable in a centralized repository, ensuring complete control over renewal dates, obligations, and risk assessment. Founded by industry experts, Volody is revolutionizing contract management with innovation and efficiency.

Role Description

This is a full-time on-site role as a Customer Technical Support at Volody's location in Goregaon. The role involves providing technical support to customers, troubleshooting issues, and ensuring customer satisfaction through effective communication and problem-solving. The candidate will play a key role in expedite contracting and maintaining efficient contract management processes.

Qualifications

• Technical Support and Troubleshooting skills
• 2-4years experience required.
• Analytical Skills and Customer Support experience
• Ability to prioritize customer satisfaction
• Excellent written and verbal communication skills
• Experience in contract management or related field is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field