Customer Support

Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. We understand that navigating the forex landscape can be challenging, and that's where we come in. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Whether you are a novice or an experienced trader, we are here to help you succeed. Join us on this thrilling journey towards financial success, where trading meets technology, and let's make trading not just profitable but also fun. Your success is our priority, and we are excited to be your trusted forex trading consultant.

Job Overview

We are looking for a Customer Support professional to join our dynamic team at TECHFUN CONSULTANT. As a Customer Support representative, you will be responsible for providing exceptional service and support to our clients in the forex trading industry. This is a full-time position based in Indore, Madhya Pradesh, India, and is suitable for individuals with less than 1 year of experience in customer support. Join us and be a part of our mission to make forex trading not just profitable but also fun!

Qualifications and Skills

• Fluent / Excellent Communication Skills Required
• Graduate Candidates Required
• Freshers / Experience
• Rotational Shifts
• Voice Process
• 5.5 Days Working
• Salary - 30K To 32K CTC
• Location - Indore

Roles and Responsibilities

• Interact with clients to provide assistance and support regarding forex trading
• Handle customer inquiries and resolve issues in a timely and professional manner
• Ensure customer satisfaction by delivering exceptional service
• Maintain accurate records of client interactions and transactions
• Collaborate with internal teams to address client needs and concerns
• Stay up-to-date with industry trends and product knowledge
• Provide feedback to improve customer experience and internal processes
• Assist in the onboarding process for new clients