Job description Providing appropriate solutions to the technical issues faced by the customers.
- Providing customer support services in addition to the technical services.
Prioritizing and dealing with the issues in a timely manner.- Keeping track of the customer queries and resolving the issues as early as possible.
Ensuring that the fault is completely rectified and ensuring that it does not appear in the future.
- Providing correct feedback to customers.
Coordinating team members- Implementing new software and technologies
Providing guidance for problems and questions
Bachelor's degree in Computer Science is must
- 1-3 years of working experience in a Customer Support or relevant position.
Good oral and written communication skills. Strong analytical skills.
- Ability to prioritize and manage tasks.
Excellent time management and problem-solving skills.- Exceptional customer service skills.
Job Types: Full-time, Permanent
Pay: 20,- 00 - 30,000.00 per month
Benefits: - Health insurance
Provident Fund
Schedule:
Application Question(s):
* What is your expected CTC
- What is your Notice Period
Education:
Experience:
- total work: 1 year (Preferred)
Work Location: In person
