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Genesis HR Services

Customer Support Specialist

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Hiring for Customer Support (International Voice Process)

  • Key Responsibilities:

-Handle incoming calls from customers regarding product inquiries, orders, billing, and technical support.

-Make outbound calls to follow up on customer inquiries, resolve issues, and gather feedback.

-Identify and escalate priority issues to the appropriate department for resolution.

-Collaborate with other teams to ensure prompt resolution of customer concerns.

Experience Required- Minimum 1 Year into International Voice Process- Customer Service

Freshers can also apply

CTC for freshers-

Up to 3 LPA + Incentives

CTC for 1 Year Experience-

Up to
  • 5 LPA + Incentives

    Interview mode -
    Walk-in

    Location- Hadapsar, Pune

    Shifts: UK (24
    7)

    5 Days Working

    Work From Office

    2 Way Cabs

  • IF INTERESTED; CONTACT: Vanshika
  • CALL: 9001282144
  • EMAIL ID: [Confidential Information]

Job Types: Full-time, Permanent, Fresher

Benefits:
  • Provident Fund
Schedule:
  • Rotational shift
UK shift
  • US shift
Supplemental Pay:
  • Commission pay


Education:
  • Higher Secondary(12th Pass) (Required)

Experience:
  • customer support: 1 year (Required)
International voice process: 1 year (Required)

Location:
  • Pune, Maharashtra (Required)


Work Location: In person
  • Speak with the employer

+91 9001282144




More Info

Industry:Other

Function:customer support

Job Type:Permanent Job

Skills Required

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Date Posted: 20/10/2024

Job ID: 97157821

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