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Genesis HR Services

Customer Support Specialist

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Hiring for US Customer Support (Voice Process)
  • Key Responsibilities:

-Handle incoming calls from customers regarding product inquiries, orders, billing, and technical support.

-Make outbound calls to follow up on customer inquiries, resolve issues, and gather feedback.

-Identify and escalate priority issues to the appropriate department for resolution.

-Collaborate with other teams to ensure prompt resolution of customer concerns.
  • Experience Required- Minimum 1 Year into Customer Service
  • Freshers can also apply
  • CTC for freshers- Up to 4 LPA + Allowances + Incentives
  • CTC for 1 Year Experience- Up to
  • 75 LPA + Allowances + Incentives

Location- Pune

Shifts: US 24/7

5 Days Working

Work From Office

2 Way Cabs

IF INTERESTED; CONTACT:

CALL: Priyanshi- 9829386300, Shivani- 8829051141

EMAIL ID: [Confidential Information], [HIDDEN TEXT]

Job Types: Full-time, Permanent

Benefits:
  • Provident Fund
Schedule:
  • US shift


Education:
  • Bachelor's (Required)

Experience:
  • Customer support: 1 year (Required)
International voice process: 1 year (Required)

Work Location: In person
  • Speak with the employer*
+91 9829386300



More Info

Industry:Other

Function:customer support

Job Type:Permanent Job

Skills Required

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Date Posted: 20/10/2024

Job ID: 97157223

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