Customer Support Service

**Key Responsibilities:** - Handle inbound customer calls and resolve queries in a professional and timely manner - Provide accurate and detailed information regarding products and services - Address customer concerns, complaints, and inquiries with a focus on customer satisfaction - Maintain detailed and accurate records of customer interactions and transactions - Work towards meeting individual performance goals and contributing to the team's success - Ensure a high level of customer satisfaction through effective communication and problem-solving **Qualifications:** - **Education:** Graduate or Undergraduate (both can apply) - **Experience:** Freshers and experienced candidates are welcome **Skills Required:** - Good communication skills in English - Sales experience is an advantage but not mandatory - Strong customer service orientation - Good problem-solving abilities - Ability to handle customer queries professionally and efficiently - Comfortable working in a rotational shift environment

Job Type: Full-time

Pay: 14,000.00 - 25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Customer support: 1 year (Required)
• Sales: 1 year (Required)
• Problem Solving: 1 year (Required)
• Communication skills: 1 year (Required)
• Handle Customer Queries: 1 year (Required)

Language:

• English (Required)
• Hindi (Required)
• Marathi (Required)
• Telugu (Required)

Location:

• Mumbai, Maharashtra (Required)

Work Location: In person

Speak with the employer
+91 7347472917