Respond to Customer Inquiries:
Handle incoming calls, emails, and chat messages from customers, addressing their questions and concerns promptly.Resolve Issues:
Identify and troubleshoot customer issues, providing effective solutions and escalating complex problems to higher-level support when necessary.Process Orders and Returns: Assist customers with placing orders, processing returns, and handling payment transactions.
- Maintain Records: Keep accurate records of customer interactions, transactions, and feedback.
Provide Product Information:
Offer detailed information about products and services, helping customers make informed decisions.Generate Sales Leads:
Identify potential sales opportunities and pass them on to the sales team.
Job Types: Full-time, Permanent, Fresher
Pay: 141,- 46 - 454,210.93 per year
Benefits: - Flexible schedule
Schedule:Supplemental Pay: Yearly bonus
Education:
- Higher Secondary(12th Pass) (Required)
Language:
Location:
- Pimpri-Chinchwad, Maharashtra (Required)
Work Location: In person
